Wednesday, August 29, 2012

Why do managers take illogical decision?

I have had experience of two corporate jobs and let me admit that the companies i worked with were in no sense truly a CORPORATE that I had heard about when I was in college. During my college days, I attended a talk with an alumni who was working with a Big Four Accounting firm. And, those folks had really mediocre academics- pretty much similar to mine. With no admission at any top notch university at the end of three years, I had decided that I'll be following their path to glory. Of course that was quite naive of me. I had not seen the pitfalls that lay in front of me.

Nevertheless, I was hell ready to demystify the corporate world. And, it was in my second job that I learnt more. I think big teams make big learning. In the 18 months at my second job, I realized it was not very uncommon that the management played silly and had to face the wrath of the employees. Even in case of a win-win situation for both, mgmt acted in a win-lose or lose-lose manner. So, when I left, the question I faced was- Do managers become irrational after promotion or were they irrational at the very outset? If latter were true, how did they even reach this far and ruin so many careers?

While promoting/hiring employees, the upper management claims that it judges on certain parameters like - communications skills, performance, discipline, people skills and other gassy parameters. And, despite so much effort they end up promoting/hiring managers who take decisions that defy common sense. Why does that happen? 
Well I found the answer in the Episode 6 of Season 5 of Big Bang Theory. The following conversation takes place between Sheldon Cooper and Amy Farrah Fowler(click on the pic):


Emotions. Folks promoted to the top are expected to be devoid of any emotion or feeling. It's simple- when on top- be it in bed or office, what matters is not how gentle are you but how ruthless can you be!

It would certainly be not easy for an intelligent person to be bad as the guilt of being bad will bother him. On the contrary, its easy for an idiot to climb the corporate ladder as he is never going to think much about doing about all wrong stuff. This implies that he'll end up taking idiotic decisions.

Disclaimer: Usual pathetic long disclaimers apply.

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